Guarantees apply to domestic indoor use of the carpet in an owner-occupier single-family residence (excluding stairs unless appropriately rated) in accordance with the recommendation/s made on the ACCS rating for carpet installed (if applicable) and maintained in accordance with manufacturer’s guidelines. For full information in respect to the scope and limitations of these guarantees, this brochure must be read in conjunction with the Godfrey Hirst eco+® Carpet Maintenance and Guarantee booklet (which also includes further information as to the installation, care and characteristics of Godfrey Hirst eco+® carpets) available from your retailer or by calling 1800 630 401.
In respect to transactions with consumers (as set out in s3 of the Australian Consumer Law): These guarantees are provided by Godfrey Hirst and are in addition to other rights and remedies of the consumer under a law in relation to the goods. These goods also come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.