Carpet Care Tips

With easy regular care you can protect your investment and keep your carpet looking great for as long as possible.

Regular Vacuuming

It is important to vacuum your carpet thoroughly and frequently, particularly in high traffic areas to prolong the life of and enhance the appearance of your carpet.
After your carpet is laid, vacuum lightly and frequently in the first week and then at least weekly and more frequently in high traffic areas after that.
Give three vacuum passes for light soiled areas and five to seven passes for heavily soiled areas.
Vacuum first against the pile direction to help unsettle and remove dirt and grit to reduce matting.
When finishing, vacuum in the direction of the pile to achieve a uniform finish.

Vacuum Type

Use only a quality vacuum.
Vacuums fitted with micro filter systems ensure fine particles (such as dustmite allergens ) are removed and stay in the collection bag (particularly if you are dust sensitive).
To prevent excess fuzzing turn the brush off, or change the head when vacuuming loop pile, cut pile or berber carpet.
Check and adjust the height of beaters if fitted regularly to ensure the carpet is not damaged by excessive beating.
For thicker carpets with a higher pile, the height of beaters may be raised and/or suction level reduced to make vacuuming easier.
Suction efficiency is reduced considerably when bags are half full.
Change or empty dust collection bags frequently and replace filters as recommended by the manufacturer.

Steam Cleaning

Depending on usage carpet should be professionally steam cleaned every 12-18 months.
Steam Cleaning should only be undertaken by a professional carpet cleaner who is a member of a professional association.
Shampooing, do it yourself steam cleaning or dry cleaning are not recommended.

Spot Cleaning

Prompt attention to spillages or stains is paramount to avoid the penetration of a stain into the carpet fiber.
Liquids (particularly hot liquids) must be attended to immediately. If allowed to cool or dry, the stain will be more difficult to remove.
Care must be taken as haphazard attempts at spot removal can cause permanent stain setting, pile distortion and loss of color.
Follow the stain removal steps as recommended.
Exercise extreme care with all bleaches and chemical products as the can permanently discolor or dissolve carpets.

Ways to Protect Your Carpet

Place door mats at exterior doorways.
Use furniture coasters and chair pads under chairs with castors and occasionally rearrange furniture to alleviate pressure marks.
Use rugs to protect carpet in high traffic areas.
Protect carpet from prolonged periods of direct sunlight with curtains or blinds.