Warranties

Godfrey Hirst offer industry leading warranty periods and after sales service that provides extra peace of mind for our customers.

Every Godfrey Hirst® broadloom carpet is designed to create a differentiated, premium space that suits your personal style.

Established in 1865, our company has a long-established heritage, known around the globe for quality and high-performance products. In fact, we guarantee your satisfaction with our Godfrey Hirst Consumer Assurance Warranty Program.

This exclusive program, as outlined in the following pages, warrants all Godfrey Hirst broadloom carpets for durability and integrity of design.

You can download or print a copy of the included brochure to keep with other important papers regarding your Godfrey Hirst carpet or rug:

  • Original invoice/receipt
  • Copy of sample label (from retailer)
  • Cleaning receipts

Retaining these documents ensures that, in the unlikely event of a claim, all the necessary paperwork will be easily accessible. Godfrey Hirst also recommends keeping a 2' x 3' piece of carpet from your installation for your warranty or in case you ever need to make a repair.

Refer to this document for the specifics of each warranty and enjoy your Godfrey Hirst carpet.

Authored date: 02/16/2026