All our products are manufactured to stringent manufacturing standards under a management system independently and externally certified as complying with ISO9001 (Quality Assurance & Management Systems) and ISO14001 (Environmental Management Systems). Godfrey Hirst is proud of its hard floor products and we offer a warranty on all our hard flooring products against defects in materials and workmanship. Our Australian After Sales Service team can be relied upon to respond to any consumer queries or concerns with our products.
 
<h3>Consumer Guarantees</h3>
Our goods come with warranties that cannot be excluded under theAustralian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes. Any individual product’s warranty can be established by checking the labels on the back of samples or by asking the retailer.

Set out in the links below are full terms and conditions of the most common performance warranties:

Godfrey Hirst Hybrid Floors <a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/15-year-hybrid-res/docs/15%20Year%20Hybrid%20Limited%20Residential%20Warranty/brochure.pdf">15 Year Hybrid Limited Residential Warranty 
 </a><a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-hybrid-res/docs/25%20Year%20Hybrid%20Limited%20Residential%20Warranty/brochure.pdf">25 Year Hybrid Limited Residential Warranty</a> 

 

Godfrey Hirst Laminate Floors <a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/20-year-laminate-res/docs/20%20Year%20Laminate%20Limited%20Residential%20Warranty/brochure.pdf">20 Year Laminate Limited Residential Warranty 
 </a><a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-laminate-res/docs/25%20Year%20Laminate%20Limited%20Residential%20Warranty/brochure.pdf">25 Year Laminate Limited Residential Warranty 
 </a><a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-water-resistant-res/docs/25%20Year%20Water%20Resistant%20Laminate%20Limited%20Residential%20Warranty/brochure.pdf">25 Year Water Resistant Laminate Limited Residential Warranty</a>

 

Godfrey Hirst Vinyl Plank Floors 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/10-year-vinyl-plank-res/docs/10-year-vinyl-plank-limited-residential-warranty/brochure.pdf">10 Year Vinyl Plank Limited Residential Warranty</a> 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/15-year-vinyl-plank-res/docs/15-year-vinyl-plank-limited-residential-warranty/brochure.pdf">15 Year Vinyl Plank Limited Residential Warranty</a> 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-vinyl-plank-res/docs/25-year-vinyl-plank-limited-residential-warranty/brochure.pdf">25 Year Vinyl Plank Limited Residential Warranty</a> 

 

Godfrey Hirst Timber Floors 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-timber-limited-res/docs/25%20Year%20Timber%20Limited%20Residential%20Warranty/brochure.pdf">25 Year Timber Limited Residential Warranty</a>
 

Should your product warranty sample label refer to terms and conditions contained in a care and maintenance guide, please click on the link below for warranty details:

 

Godfrey Hirst Laminate Floors 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-water-resistant-res/docs/25%20Year%20Water%20Resistant%20Laminate%20Limited%20Residential%20Warranty/brochure.pdf">Amor Classic</a> 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-water-resistant-res/docs/25%20Year%20Water%20Resistant%20Laminate%20Limited%20Residential%20Warranty/brochure.pdf">Legacy</a> 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-laminate-res/docs/25%20Year%20Laminate%20Limited%20Residential%20Warranty/brochure.pdf">Belle XL</a> 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/20-year-laminate-res/docs/20%20Year%20Laminate%20Limited%20Residential%20Warranty/brochure.pdf">Vista</a> 

 

Godfrey Hirst Hybrid Floors 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-hybrid-res/docs/25%20Year%20Hybrid%20Limited%20Residential%20Warranty/brochure">Apollo XL / Apollo Hardwood</a> 
<a href="https://res.cloudinary.com/gh/image/upload/highlights/25-year-hybrid-res/docs/25%20Year%20Hybrid%20Limited%20Residential%20Warranty/brochure">Metropol 1500</a> 
<a href="https://res.cloudinary.com/gh/image/upload/highlights/15-year-hybrid-res/docs/15%20Year%20Hybrid%20Limited%20Residential%20Warranty/brochure">Apollo</a> 
 

Godfrey Hirst Vinyl Plank Floors 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-vinyl-plank-res/docs/25-year-vinyl-plank-limited-residential-warranty/brochure.pdf">Aquila</a> 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-vinyl-plank-res/docs/25-year-vinyl-plank-limited-residential-warranty/brochure.pdf">Olympus</a> 
<a href="https://res.cloudinary.com/gh/image/upload/v1/highlights/25-year-vinyl-plank-res/docs/25-year-vinyl-plank-limited-residential-warranty/brochure.pdf">Regent</a> 

 
Godfrey Hirst Timber Floors 
<a href="https://res.cloudinary.com/gh/image/upload/highlights/25-year-timber-limited-res/docs/25%20Year%20Timber%20Limited%20Residential%20Warranty/brochure">Pioneer</a> 

<h3>Purchased your flooring?</h3>
<a href="https://www.godfreyhirst.com/au/warranty">Register your warranty here</a>.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes. 
The full terms and conditions of the 25 Year Timber Limited Residential Warranty can be viewed in the below flyer:

Brochure

25 Year Timber Limited Residential Warranty*

25 Year Timber Limited Residential Warranty*.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 
In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes. 

The full terms and conditions of the 25 Year Hybrid Limited Residential Warranty can be viewed in the below flyer:

25 Year Hybrid Limited Residential Warranty*

25 Year Hybrid Limited Residential Warranty*.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 
In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes.

The full terms and conditions of the 25 Year Vinyl Plank Limited Residential Warranty can be viewed in the below flyer:

25 Year Vinyl Plank Limited Residential Warranty*

25 Year Vinyl Plank Limited Residential Warranty*.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 
In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes.

The full terms and conditions of the 15 Year Vinyl Plank Limited Residential Warranty can be viewed in the below flyer:

15 Year Vinyl Plank Limited Residential Warranty*

15 Year Vinyl Plank Limited Residential Warranty*.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes. 

The full terms and conditions of the 10 Year Vinyl Plank Limited Residential Warranty can be viewed in the below flyer:

10 Year Vinyl Plank Limited Residential Warranty*

10 Year Vinyl Plank Limited Residential Warranty*.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes. 
The full terms and conditions of the 25 Year Laminate Limited Residential Warranty can be viewed in the below flyer:

25 Year Laminate Limited Residential Warranty*

25 Year Laminate Limited Residential Warranty*.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes. 
The full terms and conditions of the 15 Year Hybrid Limited Residential Warranty can be viewed in the below flyer:

15 Year Hybrid Limited Residential Warranty*

15 Year Hybrid Limited Residential Warranty*.

Our goods come with warranties that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
 In addition, Godfrey Hirst products come with a range of performance warranties for hard flooring when used in an owner occupied residential premises, tailored to the specific product and its attributes. 

The full terms and conditions of the 20 Year Laminate Limited Residential Warranty can be viewed in the below flyer:

20 Year Laminate Limited Residential Warranty*

20 Year Laminate Limited Residential Warranty*.

As one of Australia’s largest flooring distributors, Godfrey Hirst endorses and recognises all rights of the consumer under the Australian Consumer Law.