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Please note that we will be taking a short break from December 19th 2025 to January 12th 2026, and won't be able to respond to queries during this time.

We sincerely appreciate your patience and understanding regarding your query. Wishing you a delightful holiday season!

We’ve put together a list of Product and Technical quick links you can click on for answers to commonly raised queries and further information.

If there’s a question you can’t find an answer to, please contact us and a member of our team will be in touch.

Faqs
Can I get a measure and quote?
We do not sell directly to the public. To receive a quote please contact your Store Locator and you'll see a list of the stores closest to you.
Do you still sell ______?
The quickest way to find out is to contact your local retailer. They will be able to assist you.
I need information about a product (ie: backing, warranty, rating)
This information should be available on the product page, but if you can't find what you're looking for, get in touch on the below form.
Can you give me a price on this product?
As a manufacturer, we do not sell directly to the public. To get a price, please contact your local retailer.
How much is installation?
Your local retailer will be able to assit you with installation.
How do I remove a stain from my carpet?
To read more about stain removal, please visit our Carpet Care page.
Do I need stain protection on my wool carpet?
No! Wool carpet has a natural ability to resist dirt, stains and spills.
Where can I login to your online portal?
Please visit mohawknet.com/mnet.
I forgot my password!
Please call us on (877) 804-2318

Contact us