Care Tips

With easy regular care you can protect your investment and keep your carpet looking great for as long as possible.

Regular Vacuuming

  • It is important to vacuum your carpet thoroughly and frequently, particularly in high traffic areas to prolong the life of and enhance the appearance of your carpet.
  • After your carpet is laid, vacuum lightly and frequently in the first week and then at least weekly and more frequently in high traffic areas after that.
  • Give three vacuum passes for light soiled areas and five to seven passes for heavily soiled areas.
  • Vacuum first against the pile direction to help unsettle and remove dirt and grit to reduce matting.
  • When finishing, vacuum in the direction of the pile to achieve a uniform finish. 

Vacuum Type

  • Use only a quality vacuum.
  • Vacuums fitted with micro filter systems ensure fine particles (such as dustmite allergens ) are removed and stay in the collection bag (particularly if you are dust sensitive).
  • To prevent excess fuzzing turn the brush off, or change the head when vacuuming loop pile, cut pile or berber carpet.
  • Check and adjust the height of beaters if fitted regularly to ensure the carpet is not damaged by excessive beating.
  • For thicker carpets with a higher pile, the height of beaters may be raised and/or suction level reduced to make vacuuming easier.
  • Suction efficiency is reduced considerably when bags are half full.
  • Change or empty dust collection bags frequently and replace filters as recommended by the manufacturer. 

Steam Cleaning

  • Depending on usage carpet should be professionally steam cleaned every 12-18 months.
  • Steam Cleaning should only be undertaken by a professional carpet cleaner who is a member of a professional association in accordance with Australian/New Zealand Standard AS/NZ 3733:1995.
  • Shampooing, do it yourself steam cleaning or dry cleaning are not recommended. 

Spot Cleaning

  • Prompt attention to spillages or stains is paramount to avoid the penetration of a stain into the carpet fibre.
  • Liquids (particularly hot liquids) must be attended to immediately. If allowed to cool or dry, the stain will be more difficult to remove.
  • Care must be taken as haphazard attempts at spot removal can cause permanent stain setting, pile distortion and loss of colour.
  • Follow the stain removal steps as recommended.
  • Exercise extreme care with all bleaches and chemical products as the can permanently discolour or dissolve carpets.
  • For stubborn household stains, try Godfrey Hirst Spot Out™ Carpet Stain Remover. The non-toxic formula is gentle on carpet, but tough on stains.

Ways to Protect Your Carpet

  • Place door mats at exterior doorways.
  • Use furniture coasters and chair pads under chairs with castors and occasionally rearrange furniture to alleviate pressure marks.
  • Use rugs to protect carpet in high traffic areas.
  • Protect carpet from prolonged periods of direct sunlight with curtains or blinds.

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