Hycraft offer industry leading Australian guarantee periods and after sales service that provides extra peace of mind for our customers.
Any individual product's guarantee details can be seen by selecting the product from the product library search screen or by checking the guarantee label on the back of a retailer's carpet sample.
Hycraft carpets are produced by Godrey Hirst which has over 140 years manufacturing experience. All of our carpets are manufactured to stringent manufacturing standards.
Guarantees vary from product to product including wear, colour fastness, soil, stain, manufacturer's defect. Please refer to the care and maintenance booklet below for a full explanation of our guarantees.